Questions, considered
honestly.

Everything starts with your Biological Assessment. You answer a few questions, then a qualified Australian healthcare practitioner reviews your responses and shapes a real-time consultation around your biology. If you would prefer to talk first, you can request a call with our team.

Altara is for adults who want a detailed picture of their health. Many of those we see feel well and want to understand their biology more clearly. They want a clearer picture of energy, recovery, sleep and metabolic health, and a considered plan for the years ahead.

Your Biological Assessment is the best place to start. If you would prefer to talk first, you can request a call with our team. It is a short, no-cost conversation about your goals and whether our approach fits. We are clear about any fees for the assessment, diagnostics and consultations before you commit to anything.

It is the foundation of everything we do. We measure your biology through diagnostics, biomarker analysis, and metabolic profiling, then review it together in a real-time consultation. The aim is a clear picture of your baseline, so any plan is built on data rather than assumption.

Once your assessment is complete, your practitioner discusses a care plan shaped around your results. This may include advice, monitoring, referral, lifestyle guidance or no treatment. Any prescribing happens only if deemed medically appropriate. We track your biomarkers over time and review the plan as your biology responds.

No. A consultation is a clinical conversation. Where treatment is recommended, it is only if your practitioner considers it clinically appropriate. The right outcome may equally be advice, lifestyle guidance, further investigation, referral or monitoring, with no treatment at all.

Your care is practitioner-led. Every programme includes a real-time consultation, never a questionnaire-only script. Your practitioner reads your assessment before you meet, and is registered to practise in Australia.

You are paying for considered diagnostics, a practitioner's time, a care plan built around your biology, and ongoing review over time. We are clear about every fee before you commit, so there are no surprises.

Yes, we support people Australia-wide via secure telehealth. Diagnostics are completed through accredited Australian pathology partners. Telehealth is not suitable for every situation, and your practitioner may recommend in-person assessment, GP review, referral, further investigation or no treatment depending on your circumstances.

Your care is practitioner-led, provided by practitioners registered to practise in Australia, working within Australian healthcare regulations and under clinical oversight.

Not always. Telehealth suits many non-emergency situations, but it is not suitable for every concern. Your practitioner may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation or no treatment depending on your circumstances. In a medical emergency, call 000.

Yes. Altara operates within Australian healthcare regulations. Our care is practitioner-led, and our practitioners are registered to practise in Australia, with any treatment recommended only where clinically appropriate.

Your personal and health information is handled in line with the Australian Privacy Principles and our Privacy Policy. You can read exactly what we collect and how we use it on our privacy page.

You can reach our concierge team by email on any weekday, or request a call with our team and speak with someone directly. If your question is not answered here, contact our team.